Customer Service Receptionist

Customer Service Receptionist


Are you ready to work on a pleasant and friendly team? Then get ready to join the happiest team in tree care!

Assists in facilitating, coordinating, and conducting office procedures to ensure efficiency while supporting the objectives of the Company. This role requires providing excellent service to clients as well as exceptional communication to colleagues. The person in this role is expected to represent the Company in a friendly, helpful, and professional manner.


  • Provide support to selling arborists and management.
  • Utilize data management software.
  • Answer and process incoming phone calls, messages, and emails.
  • Interact with callers utilizing professional techniques to:
    • Screen and pre-qualify prospects.
    • Answer questions.
    • Schedule and confirm appointments for selling arborists.
    • Verify information in data management system.
  • Collect and enter data from all phone calls and email communications.
  • Promote and maintain professional relations with co-workers, clients, and prospects.
  • Maintain inventory of supplies for office and kitchen.
  • Prepare and mail “Thank You” cards after work is completed.
  • Perform administrative tasks such as filing.
  • Perform related tasks assigned by management.


  • Minimum of two years’ experience in an office environment.
  • Skilled in aspects of day-to-day office operations and processes.
  • Excellent attention to detail.
  • Exceptional interpersonal and communication skills: verbal, listening, and writing.
  • Great precision and speed in preparing and entering information.
  • Experienced computer skills and Microsoft Office applications.
  • Must be familiar with Main Line area.
  • Must be comfortable sitting for extended period.
  • Must be able to lift 25lbs.


  • Excellent pay.
  • Paid holidays, vacation, and personal time off.
  • Family business atmosphere and great co-workers.
  • Growth/Advancement potential.
  • Medical, Dental and Life Insurance.
  • 401K match.
  • Assistance with relocation costs.
  • Education Reimbursement

Continuing Education

  • ISA Certified Arborist
  • CDL License A and/or B
  • Certified Treecare Safety Professional (CTSP)
  • Advanced First Aid & CPR
  • Board Certified Master Arborist
  • Plant Health Care Training

*We are an equal opportunity employer and drug-free workplace.


The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by co-workers within this classification. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of co-workers to do this job.

Please submit resume/work history and contact information to or call us for consideration.